24/7 Customer service

💬 **Always Available – 24/7 Support**Day or night – we won't make you wait. Our customer service is available all week via email or chat. Your question is important to us.


FAQs

Yes, we offer free premium shipping because we value you as a customer and want to provide you with the best service.



Not quite satisfied? No worries! You can easily and quickly return your order within 30 days of receipt. We make sure the process goes smoothly, so you don't have to worry.

You can track your order by entering your order number together with your email address or phone number, or simply by entering your tracking number. Once you’ve entered the details and clicked "Track," you’ll see the current status of your order.

It’s normal for the progress bar to remain on "Info received" until the package is delivered. Updates about your shipment will appear at the bottom of the page as it moves through transit.

Always available within 24 hours response

30-Day Money-Back Guarantee

We love our products and are confident that you will too! That’s why we offer a 30-day money-back guarantee. If the product doesn’t meet your expectations, simply return it for a full refund.

Free shipping

At Mokum fashion, you always enjoy free shipping on all your orders.

Cusstomer service

Feel free to contact us. We're ready to help and provide you with the right guidance.

Secured payment

At Mokum fashion, you always pay with peace of mind and complete security thanks to our trusted payment partners.